Privacy Policy

Last Updated: May 15, 2026

Knutson Custom Remodelers (“Knutson,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://knutsoncustomremodelers.com/ (the “Site”), request a bid, contact us by phone or email, or otherwise interact with our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or submit information through it.

1. Who We Are

Knutson Custom Remodelers is a full-service design-build remodeling firm serving the Twin Cities metro area (Minneapolis and Saint Paul) since 1983. We specialize in kitchen and bathroom remodeling, home additions, basements, custom cabinetry, decks, pergolas, and whole-home projects.

• Company: Knutson Custom Remodelers
• Address: 4745 Vincent Ave S, Minneapolis, MN 55410
• Phone: (612) 555-1234
• Email: info@knutsoncustomremodelers.com
• License: Minnesota General Contractor License

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily submit when you:

• Submit a contact form or request a free consultation;
• Upload project plans, drawings, or scope documents;
• Call or email us about a remodeling project;
• Apply for a position through the Opportunities page;
• Subscribe to updates or otherwise communicate with us.

This information may include:

• Full name;
• Phone number;
• Email address;
• Project address or home location;
• Service type (Kitchen, Bathroom, Basement, Addition, Deck, Custom Cabinets, Whole-Home);
• Project description, scope, plans, and attached files;
• Company name and role (for architects, contractors, and design professionals);
• Any other information you choose to share with us.

2.2 Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

• IP address;
• Browser type and version;
• Operating system and device type;
• Referring URL and pages visited;
• Date, time, and duration of your visit;
• Approximate geographic location (city/region level);
• Clickstream data and interaction with the Site.

2.3 Cookies and Similar Technologies

The Site may use cookies, pixels, and similar tracking technologies to operate the website, remember preferences, analyze traffic, and improve performance. You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features of the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to consultation requests, inquiries, and project communications;
• Prepare design concepts, estimates, and project scope documents;
• Coordinate site visits, consultations, and scheduling;
• Communicate with homeowners, architects, designers, and project partners;
• Evaluate employment and subcontractor applications;
• Operate, maintain, and improve the Site;
• Analyze website usage and improve user experience;
• Send service-related updates and, where permitted, marketing communications;
• Comply with legal, regulatory, licensing, insurance, and contractual obligations;
• Protect the rights, property, and safety of Knutson, our clients, and others.

4. Legal Basis for Processing

We process personal information based on one or more of the following grounds:

• Performance of a contract — to prepare estimates, deliver remodeling services, and fulfill our obligations to you;
• Legitimate interests — to operate and improve our business, the Site, and our communications;
• Consent — where you have provided consent, such as for marketing communications;
• Legal obligation — to comply with applicable laws, regulations, and licensing requirements.

5. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers — third parties that help us operate the Site, host data, send emails, process forms, or provide analytics;
• Project partners — architects, designers, subcontractors, material suppliers, and inspectors when needed to deliver your project;
• Material and fixture suppliers — such as cabinetry shops, countertop vendors, tile suppliers, and appliance manufacturers, where required to fulfill orders for your project;
• Legal and regulatory authorities — including permitting offices and other government bodies when required by law;
• Professional advisors — including attorneys, accountants, and insurers;
• Business transfers — in connection with a merger, sale, financing, or acquisition of all or part of our business;
• To comply with law — when required by subpoena, court order, or other legal process, or to protect our rights and the safety of others.

6. Project Plans and Confidential Documents

We understand that plans, scope documents, and project files submitted to us may contain sensitive design and ownership information. We treat these documents as confidential and use them solely for the purpose of estimating, designing, coordinating, and performing the remodeling work. We do not disclose project plans to third parties outside the project team without your authorization, except as required by law or permitting authorities.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and project records, resolving disputes, and complying with legal, tax, accounting, warranty, and licensing obligations. Project records, including estimates and design documents, may be retained for extended periods consistent with Minnesota’s standard 2-year workmanship warranty and applicable statutes of limitation.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

The Site may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal and business retention requirements;
• Object to or restrict certain processing of your information;
• Withdraw consent where processing is based on consent;
• Opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly;
• Lodge a complaint with the appropriate data protection authority.

To exercise any of these rights, contact us using the details in Section 14.

12. Minnesota Residents

If you are a Minnesota resident, you may have rights under applicable Minnesota privacy laws, including the right to access your personal information and the right to opt out of certain processing. We do not sell personal information.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The updated policy will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

• Knutson Custom Remodelers
• 4745 Vincent Ave S, Minneapolis, MN 55410
• Phone: (612) 555-1234
• Email: info@knutsoncustomremodelers.com
• Website: https://knutsoncustomremodelers.com/

Business Hours: Monday–Friday, 8:00 AM – 5:00 PM, Saturday by appointment (Closed Sunday).